1. Agreement, acceptance and definitions
This End-User License Agreement ("Agreement") is a contract between Version Next Technologies Pvt. Ltd., a company incorporated in India with CIN U72200MH2008PTC182529, PAN AACCV7580M and GSTIN 27AACCV7580M1ZN, and registered office at 607/608, Pranik Chamber, Saki Vihar Road, Sakinaka Metro, Andheri East, Mumbai 400072, India ("Version Next", "we", "us"), and the person or organisation that installs, buys or uses VTA Panel ("you").
Acceptance. You accept this Agreement when you tick "I agree" at sign-up or checkout, or when you install or use the Software. If you accept for a company, you confirm you are authorised to bind it. If you do not agree, do not install or use the Software. This Agreement is an electronic record under the Information Technology Act, 2000 and needs no physical or digital signature.
You must be at least 18 and able to contract under the Indian Contract Act, 1872.
Definitions
- Software: the VTA Panel hosting control panel, its installer, agent, command-line tools, updates, and documentation.
- Licence: the right to use the Software granted in Section 2, for the plan, term and number of Servers in your Order.
- Licence Key: the code that activates the Software on a Server.
- Server: one physical or virtual machine with one operating-system instance and one primary IP address.
- Order: your purchase on vtapanel.com, showing plan, price, term and Servers.
- Your Customers: people to whom you provide hosting or other services using the Software.
- Hosted Content: websites, databases, email, files and other data stored on Servers managed by the Software.
2. Licence grant and restrictions
Grant. Subject to this Agreement and payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to install and use the Software, in object-code form, on the number of Servers in your Order, for the licence term, to manage servers and to provide hosting to yourself and Your Customers.
Licence types. Plans, prices and limits (such as Servers, accounts or features) are as shown on vtapanel.com at the time of your Order. A free, trial or promotional licence may be limited in features or time, as stated when it is issued.
You may not:
- use the Software on more Servers than you have licensed, or share or reuse a Licence Key on another Server;
- copy, modify, translate or create derivative works of the Software, except as needed for normal installation and backups;
- reverse-engineer, decompile or disassemble the Software, except to the extent Indian law expressly allows despite this restriction;
- remove, bypass or disable licence checks, copyright notices or security features;
- sell, rent, lease, sublicense or redistribute the Software, or offer it to others as a separately sold product;
- use the Software for any unlawful purpose, or to host content or run activities that break Indian law (Section 5);
- use the Software to build a competing product, or publish benchmark results without our written consent.
All rights not expressly granted are reserved by Version Next. The Software is licensed, not sold.
3. Orders, fees, payment and refunds
Prices and tax. Prices on vtapanel.com are in Indian Rupees (₹) and show whether GST is included. Checkout shows the full price, with GST and any other charge listed separately, before you pay. We issue a GST-compliant tax invoice for every paid Order. Give your GSTIN at checkout if you want to claim input tax credit.
Payment. You pay through our authorised payment gateway using the methods shown at checkout. Your Licence is activated once payment is confirmed.
Renewal. Licences run for the term in your Order (for example, one year). If you choose auto-renewal, we will email you at least [7] days before each renewal with the amount, and you can cancel it at any time in the client area before the renewal date. Without auto-renewal, the Licence ends at the end of its term unless you renew it.
Price changes. We may change prices for future terms. A change does not affect a term you have already paid for, and we will tell you at least [30] days before it applies to a renewal.
Coupons and promotional licences. Coupon codes (for example, festival offers) apply only on the terms stated with the offer, such as the plan, validity dates and number of uses. A coupon has no cash value, cannot be combined with other offers unless stated, and cannot be sold or transferred. A free licence obtained through a coupon covers the period stated in the offer; after it, the normal price applies only if you choose to renew. We may cancel licences obtained through coupon misuse or fraud.
Refunds. You may cancel a paid Licence within [7] days of your first purchase for a full refund, as set out in our Refund Policy. Refunds go back to the original payment method within [7–10] working days of approval. Renewals, free and promotional licences, and Licences used in breach of this Agreement are not refundable, except where the Software is defective or not as described, or where Indian consumer law requires a refund. We do not charge a cancellation fee.
Failed or late payment. If a renewal payment fails, we may suspend the Licence after [7] days' notice until it is paid.
4. Licence keys, activation and updates
Activation and checks. The Software uses a Licence Key and contacts our licence server when it is activated and at regular intervals (about [once a day]). Each check sends the Licence Key, the Server's IP address and hostname, operating system and version, and the Software version. It does not send Hosted Content. Our Privacy Policy explains how we handle this data.
If checks fail. If the Software cannot reach our licence server for [14] days, or the Licence has ended or been suspended, the Software may switch to a limited mode. In that mode, existing websites, databases and email keep running, but you may not be able to add new ones or change settings until the Licence is valid again. We will never delete Hosted Content because a Licence has ended.
Moving a Licence. You can move a Licence to another Server from the client area, up to [3] times a month. The old Server stops being licensed when you do.
Updates. During a paid or free licence term, we provide updates and security fixes we choose to release. Some updates may be installed automatically if you turn on automatic updates. We may change or remove features, but we will not materially reduce the core functions you paid for during your current term.
5. Your responsibilities
Your servers. You choose, run and pay for the Servers on which the Software runs, including their security, operating system, network, firewall and backups. You are responsible for all activity under your account and Licence Keys.
Backups. The Software includes backup tools, but you are responsible for setting them up, checking they work, and keeping copies off the Server. We are not responsible for lost Hosted Content.
Your Customers and Hosted Content. You are solely responsible for Hosted Content and for Your Customers. Between you and us, you are the Data Fiduciary for any personal data in Hosted Content, and you must:
- have your own terms of service and privacy policy for Your Customers;
- follow the DPDP law, the IT Act and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 where they apply to you, including appointing your own grievance officer;
- act on lawful orders to remove content or provide information, and report cyber incidents to CERT-In as Indian law requires.
Acceptable use. You must not use the Software, or allow it to be used, to host or send malware, phishing, spam, child sexual abuse material, content that infringes others' rights, or anything else that is unlawful in India or where the Server is located.
Accurate details. Keep your account, billing and GST details accurate and up to date.
6. Third-party and open-source components
The Software installs and manages third-party software, including OpenLiteSpeed, OpenResty, Nginx, Apache, Caddy, PHP, MariaDB, PostgreSQL, Redis, Valkey, Postfix, Dovecot and others ("Third-Party Components").
- Each Third-Party Component is licensed to you under its own licence (for example GPL, BSD, Apache or MIT), not under this Agreement. Nothing in this Agreement limits your rights under those licences.
- A list of Third-Party Components and their licences is available at [vtapanel.com/open-source] and in the Software.
- Third-Party Components come from their own publishers. We do not warrant them, and their updates, security issues and licence terms are outside our control.
- Some components (such as LiteSpeed Enterprise) need a separate paid licence from their publisher. You must obtain it yourself if you choose to use them.
7. Intellectual property and feedback
Ownership. The Software, its code, design, documentation, and the names and logos "VTA Panel" and "Version Next" are owned by Version Next or its licensors and protected by the Copyright Act, 1957, the Trade Marks Act, 1999 and other laws. This Agreement does not give you any ownership or the right to use our trademarks, except to say truthfully that you use VTA Panel.
Your content. We claim no rights in Hosted Content or in your data.
Feedback. If you send us suggestions or ideas, we may use them freely without paying you or naming you. We will not identify you publicly as their source without your permission.
8. Support, warranties, liability and indemnity
Support. Paid Licences include support by [ticket and email] during [Mon–Sat, 10:00–19:00 IST], as described on vtapanel.com for your plan. Free and promotional licences get [community and documentation] support unless the offer says otherwise.
Limited warranty. For 30 days after purchase, we warrant that the Software will work materially as described in its documentation. If it does not, tell us. We will fix the problem or, if we cannot within a reasonable time, refund the fee for the affected Licence. This is your sole remedy for breach of this warranty.
Disclaimer. Except for that warranty, and to the extent Indian law allows, the Software is provided "as is" and "as available". We do not promise it will be error-free, uninterrupted, or fit for a particular purpose, or that it will prevent every security attack or data loss.
Limitation of liability. To the extent Indian law allows:
- neither party is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or goodwill;
- our total liability for all claims under this Agreement in any 12 months is limited to the fees you paid us for the affected Licence in those 12 months (for a free or promotional licence, ₹[5,000]).
These limits do not apply to liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, or anything else that cannot be limited under Indian law, including your rights as a consumer under the Consumer Protection Act, 2019.
Indemnity. You will compensate Version Next for losses, penalties and reasonable legal costs arising from third-party claims about Hosted Content, Your Customers, or your breach of Sections 2 or 5 or of law. We will tell you promptly about such a claim and let you control its defence.
9. Term, suspension and termination
Term. This Agreement starts when you accept it and lasts while you hold any Licence.
By you. You may stop using the Software and cancel renewal at any time. Refunds follow Section 3.
By us. We may suspend or end a Licence by written notice if you:
- breach Section 2 (licence restrictions) or Section 5 (acceptable use), or fail to pay; and
- do not fix a fixable breach within [15] days of our notice.
We may suspend immediately, without waiting for that period, if a court or government authority orders it, or if continuing would expose us or others to serious legal or security harm. We will tell you why.
Effect. When a Licence ends, your right to use the Software on that Server ends and it may switch to limited mode (Section 4). Hosted Content stays on your Server; we do not delete it. Sections 3 (amounts owed), 5, 7, 8, 10 and any other terms that by their nature should continue survive termination.
10. Law, disputes and general terms
Governing law. This Agreement is governed by the laws of India.
Complaints first. Please raise any complaint with our Grievance Officer first. We acknowledge complaints within 48 hours with a ticket number and aim to resolve them within one month.
- Grievance Officer: Sumeet Rathod, Version Next Technologies Pvt. Ltd.
- Address: 607/608, Pranik Chamber, Saki Vihar Road, Sakinaka Metro, Andheri East, Mumbai 400072, India
- How to reach: raise a ticket in the client area at vtapanel.com, or write to support@vtapanel.com
Arbitration. A dispute not resolved within 30 days of a complaint will be settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by the parties' agreement. The seat and venue will be Mumbai, the language English, and the award final and binding.
Courts. Subject to arbitration, the courts at Mumbai have exclusive jurisdiction. Either party may seek urgent interim relief from any competent court.
Consumers. If you buy as a consumer under the Consumer Protection Act, 2019, nothing in this Section stops you from approaching a Consumer Commission or the National Consumer Helpline.
General
- Whole agreement: this Agreement, your Order, our Refund Policy and our Privacy Policy are the whole agreement about the Software.
- Changes: we may update this Agreement. We will post the new version with its effective date and email you about material changes at least [30] days before they apply. Changes apply from your next renewal, unless a law requires them sooner.
- Assignment: you may not transfer this Agreement without our written consent. We may transfer it to a successor of our business.
- Force majeure: neither party is liable for delays caused by events beyond its reasonable control.
- Severability and waiver: if a term is unenforceable, the rest stays in force. Not enforcing a right is not a waiver of it.
- Notices: we send notices to your registered email; you send them to legal@vtapanel.com.
- Export and sanctions: you will not use the Software in breach of Indian or applicable export-control or sanctions laws.
Effective date: [04 November 2026] · Version: 1.0